Everett, Wash. (October 1, 2025) – In recognition of Cybersecurity Awareness Month in October, NW Plus Credit Union is urging consumers to take a more active role in protecting their personal and financial information in an increasingly digital environment.
As cyber threats grow in complexity and frequency—particularly with the integration of artificial intelligence into social engineering tactics—credit unions and financial institutions are emphasizing the importance of individual responsibility in cybersecurity.
“We all play a role in maintaining digital security,” said Daniel Minton, AVP IT & Security at NW Plus CU. “Technology alone is not enough. Consumers must stay informed and alert to the types of scams and tactics that are being used today.”
Increasing Threats and Common Red Flags
NW Plus Credit Union advises members and the broader public to be aware of common signs of fraud, particularly phishing and spoofing attacks that are designed to manipulate or deceive individuals into sharing sensitive information.
Key indicators of potential scams include:
- Unsolicited communications from what appears to be a known organization or contact.
- Messages that convey urgency or threats, pressuring the recipient to act quickly.
- Requests for login credentials, banking details, or personal information.
- Suspicious timing, such as messages received outside regular business hours.
AI’s Role in Evolving Threats
Advancements in artificial intelligence have contributed to a surge in more convincing phishing emails, voice spoofing, and manipulated images or videos. While the core tactics of social engineering remain the same, the presentation is increasingly difficult to distinguish from legitimate communication.
Encouraging Verification and Reporting
Consumers who suspect fraudulent activity are encouraged to:
- Verify messages by contacting the institution through official, known channels.
- Avoid clicking links or responding directly to suspicious messages.
- Engage with local branches when in doubt, and report any incidents promptly.
“Knowing who to contact and how to reach out safely can be the difference between avoiding a scam and becoming a victim,” added Minton.
Resources for Public Education
To support consumer education, NW Plus CU directs individuals to a range of resources, including:
- The National Cybersecurity Alliance at staysafeonline.org, which offers guides, glossaries, toolkits, and videos tailored to the public.
- NW Plus CU’s own website and social media channels, where cybersecurity tips and updates are regularly posted.
Cybersecurity Awareness Month, launched in 2004 through a partnership between the U.S. Department of Homeland Security and the National Cybersecurity Alliance, takes place each October to raise awareness and encourage best practices among consumers and organizations alike.
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About NW Plus Credit Union
Since 1939, NW Plus CU has provided financial services to the employees and family members of Frontier Communications formerly known as GTE and Verizon. Since then, it has expanded its charter to include anyone who lives, works, or worships in the State of Washington. NW Plus CU currently operates 6 branches located in Burlington, Everett, Marysville, Murphy’s Corner, Stanwood, Smokey Point. For more information, please visit:
www.nwpluscu.com