• Crumbl Cookies General Manager

  • Crumbl Cookies
    Job Description

    Are you ready to begin the SWEETEST career around? The Burlington Crumbl is looking for a self-motivated and results-driven general manager to lead our organization's business activities.

    Duties for the general manager, include: 

    • Managing and adhering to budgets

    • Enforcement of Corporate Policies (as well as creation of new policies)

    • Managing day-to-day operations (Scheduling, Ordering, Baking, etc.)

    • Evaluating, Encouraging and Motivating Staff 

    • Delighting Customers

    • Increasing Efficiency and Overall Profitability

    • Vendor Relations

    • Staff Hiring and Training

    • Identifying new opportunities and relationships (catering, events, etc.)

    • Evaluating performance and productivity

    • Analyzing accounting and financial data

    • Researching, identifying, and implementing  growth opportunities

    • Generating reports and giving presentations

    • Resolving conflicts or complaints from customers and employees


    • 3-5 years of experience managing others required (Experience Managing a Bakery or Restaurant Preferred)

    • 21 years or older

    • Strong understanding of business management, financial, and leadership principles

    • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills

    • Highly organized

    • Strong work ethic

    • Meticulous attention to detail

    • Computer literate

    • Time and project management skills

    • Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies

    • Commitment to providing exceptional service to customers and support to staff members


    • 50% off cookies & drinks (not including catering)

    • Flexible Scheduling

    • Sundays Off

    • Growth Opportunities

    • Bonuses based on performance 


    Interested candidates should email the following to Brylee Bromley at wa.burlington@crumbl.com :

    Attach a resume that includes the following:

    1. Name

    2. Phone Number 

    3. Email address

    4. Previous employment

    5. Personal qualifications for the job

    6. Three recommendations, including contact information

    In the email, please answer the following questions:

    1. Describe how your previous work experience has prepared you for this position?

    2. How do you de-stress after a long day at work? 

    3. What values are most important to you as a leader? 

    4. How do you motivate a team? 

    Applications Due March 28th, 2023

    Contact Information