• Landlord Liaison

  • Community Action of Skagit County
    Job Description
    The Landlord Liaison (LL) is responsible for increasing access to affordable housing by building relationships with landlords, identifying barriers landlords experience as well as solutions to those barriers. The LL will create incentives for landlords to relax screening criteria for people experiencing homelessness and housing instability, and work with landlords to access existing resources. 
    This will be a full time position at 37.5 hours per week.
    1. Establish relationships with landlords to assist in locating appropriate housing for individual housing clients, and to increase the stock of available affordable housing generally.
    2. Keep an affordable housing database and landlord contacts current.
    3. Document outreach efforts to identify new units and landlords.
    4. Work directly with Care Coordination Leads/Specialist to match housing program participants with appropriate rental housing within the pool of rental units recruited.
    5. Maintain communication with landlords to assess needs and prevent conflict., and to mediate conflicts when they occur.
    6. Work closely with Care Coordination Leads/Specialist to proactively identify program participants experiencing challenges.
    7. Educate landlords and tenants about their respective rights and responsibilities. 
    8. Educate landlords regarding the Landlord Mitigation Fund and other incentives.
    9. Participate in landlord association meetings and other forums where issues relevant to the landlord community are addressed.
    10. Develop outreach materials and agreements with landlords that will provide rental units to help homeless clients access and maintain permanent housing.  This may include assistance negotiating master lease arrangements.
    11. Inspects properties to ensure that they are safe, in good repair and meet criteria for specific housing subsidies. Obtain HSQ certifications as needed.
    12. Update and maintain rental database.
    13. Maintain statistics and provide narrative reports on a monthly basis.
    14. Participate in agency meetings and trainings as required.
    15. Other related duties as assigned by management.
    Education & Experience 
    • AA/BA/BS Degree in Social Services or related field preferred. Relevant professional or lived experience may substitute.
    • 3-5 years’ experience working with persons experiencing homelessness or housing instability OR 3-5 years’ experience as a landlord providing housing to low-income tenants.
    • Experience providing HQS or other structured housing inspections preferred.
    Or a combination of education and experience providing the knowledge, skills, and abilities to successfully perform the work
    License(s) & Certification(s)
    • Must have valid driver license and auto liability insurance if personal vehicle is used for work-related travel.
    Skills and Abilities
    • Spanish/English bilingual helpful.
    • Requires knowledge and belief in “Housing First” philosophy and strategies.
    • Experience working with landlords and placing homeless households with barriers into permanent housing desired.
    • Ability to work independently, as well as, part of a team.
    • Knowledge of housing resources through Skagit County.
    • Knowledge of Landlord/Tenant Laws and Fair Housing Regulations.
    • Excellent Computer Skills, must be proficient in Microsoft Office Suite applications, including Excel, Word, PowerPoint, Publisher and Outlook programs.
    • Must have strong and effective communication skills (oral and written).
    • Working knowledge of standard office procedures and technologies (phone, computer, printer, photocopier, scanner, fax machine) is needed.
    • Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds.
    Starting wage between $22.68 - $25.05 per hour (DOE)
    Benefits include:
    • Medical & Dental Insurance including Rx and Vision
    • Life Insurance and AD&D coverage
    • SIMPLE IRA Retirement Plan (3% Employer Match)
    • Voluntary supplemental Cafeteria 125 Plan
    • Employee Assistance Program
    • Paid Sick and Vacation Leave
    • 12 Holidays per year
    • Health club discount
    (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.)
    Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following:
    (1) Community Action Application (2) Resume (3) Letter of Interest.
    Application Packets should be submitted to: employment@communityactionskagit.org
    You can find all job announcements and apply online on our website at www.communityactionskagit.org
    Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements.  Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department
    Contact Information