• Improving Communication and Collaboration in Your Burlington, WA Small Business: How to Do It Effectively

    October 25, 2022

    Good collaboration and communication are essential for any business, but they can be especially challenging for small businesses. With limited resources and a smaller team, it's important to make sure that everyone is on the same page and working together effectively. There are a few key things that small businesses can do to improve collaboration and communication. Read on to learn more from the Burlington Chamber of Commerce.

    Integrate Online Collaboration Tools

    There are a number of online tools that can help small businesses with collaboration and communication. Services like Google Drive, Dropbox, and Slack allow teams to share documents, files, and ideas in real-time, no matter where they are located. These tools can be extremely helpful in keeping everyone on the same page and ensuring that everyone has the most up-to-date information.


    If your teams share a lot of files, consider giving them a tool that will let them merge files into larger, unified files. If you're looking to combine PDF files, a free merge tool will do the trick. Simply drop the files you want combined, arrange them, and select Merge. You now have fewer files to get lost in the shuffle. 

    Make Open Communication and Idea Sharing a Priority

    It's important to create an environment where employees feel comfortable communicating with each other and sharing their ideas. Workable says to encourage employees to speak up if they have an idea or concern, and make sure that all voices are heard. When everyone feels like their opinion matters, it can go a long way in improving collaboration and communication.

    Don't Underestimate the Effectiveness of Cross-Team Collaboration

    In addition to encouraging communication within teams, it's also important to create opportunities for cross-team collaboration. This can help different departments get a better understanding of what others are working on, and it can also lead to new ideas and solutions that wouldn't have been possible otherwise. If your company is organized into different teams or departments, consider scheduling regular meetings or brainstorming sessions where team members from different areas can come together and share ideas.

    Bring Together the Entire Team to Improve Processes

    It's also important to regularly review your company's processes as a team. This will allow you to identify any areas where there may be bottlenecks or redundancies. When everyone is involved in the process improvement process, it's easier to implement changes that everyone is onboard with. After all, no one knows your company's processes better than the people who work there!

    Remember That Micromanaging is Your Enemy

    One of the quickest ways to kill collaboration and communication is by micromanaging your employees. Vantage Circle says that if employees feel like they're being constantly watched, they'll be less likely to be innovative and share new ideas. Instead of micromanaging, try to provide employees with clear expectations and then give them the freedom to work independently. You may be surprised at how much more productive and creative your team can be when given some room to breathe!

    Welcome and Encourage Feedback

    Finally, don't forget to encourage feedback from your employees! Feedback provides valuable insights into what's working well and what could be improved upon. It also shows employees that their opinions matter and that you're open to hearing about ways to improve the workplace. Try conducting regular surveys or setting up an anonymous suggestion box where employees can share their thoughts freely.

    Continuously Encourage Collaboration

    Improving collaboration and communication doesn't have to be difficult. In fact, there are a number of simple things that small businesses can do to encourage a more collaborative environment. By using collaborative online tools and fostering a culture of open communication, small businesses can set themselves up for success! 


    Grow your business by building relationships with other local entrepreneurs and accessing unique resources offered by the Burlington Chamber of Commerce. Join us today!