THE IMPORTANCE OF OUTSTANDING CUSTOMER SERVICE Join us this month as Fran sits down to talk with customer service expert and award-winning author, Shep Hyken, to discuss the importance of having outstanding customer service!
Watch as he shares his tips on how to:
Create stellar relationships with your customers
Make sure you’re selling your products to the best of your ability
Assemble a winning team that ensures your customers keep coming back for more!
ABOUT OUR GUEST Shep Hyken is a customer service/experience expert and keynote speaker. He is the New York Times bestselling author of seven books, including Moments of Magic®, The Cult of the Customer, Amaze Every Customer Every Time, and The Convenience Revolution. He also created The Customer Focus™, a customer service training program.
### Burlington Chamber of Commerce Presents the Business Professional Masterminds featuring One More Customer, sponsored by Marjorie Plewinski, LegalShield Independent Associate. The One More Customer business coaching event is filled with content that will empower you to grow your business with actionable advice, coaching, and skills. The presentation is free to all Burlington Chamber members thanks to the sponsorship of Marjorie Plewinski, LegalShield Independent Associate. Each event is focused on business owners’ and entrepreneurs real, everyday needs and gives you practical steps that you can use immediately.