Monday, August 11, 2025
When customers feel seen, understood, and valued, they stay. But in a landscape full of pop-ups, noise, and one-size-fits-all email blasts, many small businesses are getting engagement wrong—or worse, leaving it to chance. True connection requires strategy, rhythm, and a bit of nerve. It’s not just about having the right tools. It’s about choosing the moments that matter, and meeting people there with something real.Craft Stories That Hit the Heart
Forget transactional newsletters. If you want people to